What happens if I come into my flat and there is no power?

Firstly check that you have got credit on the meter, often people go away for a few weeks holiday and forget to leave another credit on to run the fridge. If there is CREDIT on the meter and there is still no power then check the consumer board above the meter position…

…this is a small box that contains circuit breakers, in the Up position they are ON, if they are down the are OFF. Each circuit is labelled as follows:

• B6 – Lights
• B16 – Water Heater
• B32 – Sockets
• B32 – Cooker (Halogen Hob)
• B40 – Shower

The large RED toggle switch at the far end of the board is the MAINS protection – in the OFF position (Down) this will turn off the power to the entire flat.

If none of the above works – chances are there may be a temporary power cut or you may have a faulty meter – please contact us ASAP.